VIP Card
VIP Rights
13-month basic warranty
Users enjoy a13-month warranty period, and free repair services are provided during the warranty period for failures caused by product quality.
During the warranty period
180-day replacement
Within 180 days of purchase, Carlcare will replace the product with a new one(phone only)free of charge if there is a hardware failure caused by product quality. Damage caused by users is not included for replacement.
During the warranty period
180-day broken screen insurance
Within 180 days of purchase, the screen material will be free after repair if the it is accidentally broken.
During the warranty period